Manual configuration
Some client applications are unable to correctly read the "autoconfiguration" information issued by Hosterra Email. If this is the case with your software, you'll need to configure it manually. To help you do this, here's the information you'll need to input:
Incoming mail
You can choose to receive your mail via two protocols: IMAP (mail is stored on Hosterra Email servers) or POP (mail is downloaded and stored in your client software). If you wish to check your e-mails from several devices, you must select IMAP.
IMAP server : hosterra.email
Port : 993
Encryption : autodetection or SSL/TLS
User : your complet email adress
Password : your mailbox password
POP/POP3 server : hosterra.email
Port : 995
Encryption : autodetection or SSL/TLS
User : your complet email adress
Password : your mailbox password
Outgoing mail
For outgoing mail, always choose the SMTP protocol.
SMTP server : hosterra.email
Port : 465
Encryption : autodetection or SSL/TLS
User : your complet email adress
Password : your mailbox password
Calendars
To synchronize your calendars, use the CalDAV protocol
Standard CalDAV url : https://hosterra.email/SOGo/dav/
Full CalDAV url : https://hosterra.email/SOGo/dav/user@example.com/Calendar/personal/
Note that some softwares require you to enter the full url rather than the standard one.
Contacts
To synchronize your contacts, use the CardDAV protocol
Standard CardDAV url : https://hosterra.email/SOGo/dav/
Full CardDAV url : https://hosterra.email/SOGo/dav/user@example.com/Contacts/personal/
Note that some softwares require you to enter the full url rather than the standard one.