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Web Hosting
Specific information about features and operations for VPS-2, VPS-5, VPS-15, VPS-30, BM-XL and BM-XXL services.
Storage
Specific information about features and operations for Flex & Vault services.
Hosterra Account
Your Hosterra account is the entry point through which you can access, set up, purchase and terminate all your services. It also allows you to access your invoices, support requests, contracts and legal documents, service status, data center supervision and...
Compte Hosterra
Votre compte Hosterra est le point d’entrée par lequel vous pouvez accéder, paramétrer, acheter et résilier l’ensemble de vos services. Il vous permet aussi d’accéder à vos factures, demandes d’assistance, contrats et documents juridiques, états des service...
Hébergement Web
Informations spécifiques sur les caractéristiques et les fonctionnalités des services VPS-2, VPS-5, VPS-15, VPS-30, BM-XL et BM-XXL.
Stockage
Informations spécifiques sur les caractéristiques et les opérations des services Flex & Vault.
Hébergement Mail
Informations spécifiques concernant la plateforme Hosterra Email et les fonctionnalités des services BasicBox, SoloBox, FamilyBox, ProBox et CustomBox.
Mail Hosting
Specific information about the Hosterra Email platform and the features of the BasicBox, SoloBox, FamilyBox, ProBox and CustomBox services.
Backup & Restore
Security
Mail services
Your Web Hosting server can be used as a mail server to allow you to host mailboxes, use webmail and connect mail applications.
Server tools
Your Web Hosting server comes equipped with many pre-installed and always up to date common tools.
Server access
You can access your server via a number of methods and tools.
Accès au serveur
Vous pouvez accéder à votre serveur grâce à plusieurs méthodes et outils.
Services mail
Votre serveur d’Hébergement Web peut être utilisé comme serveur de messagerie pour vous permettre d’héberger des boîtes aux lettres, d’utiliser le webmail et de connecter des applications de messagerie.
Sauvegarde et restauration
Sécurité
Outils serveur
Votre serveur d’Hébergement Web est équipé de nombreux outils courants préinstallés et toujours à jour.
Server access
You can access your server via a number of methods and tools.
Backup & Restore
Security
Accès au serveur
Vous pouvez accéder à votre serveur grâce à plusieurs méthodes et outils.
Sauvegarde et restauration
Sécurité
Réglages de domaine
L’interface d’administration du domaine vous permet de régler le comportement et d’activer ou désactiver les options pour l’ensemble du domaine et des boîtes aux lettres qu’il contient.
Réglages de boîte aux lettres
L’interface d’administration de votre boîte aux lettres vous permet de régler le comportement et d’activer ou désactiver les options de votre boîte aux lettres.
Opérations spécifiques
Configuration de logiciel client
Vous pouvez configurer n’importe quel logiciel client pour utiliser vos emails, agendas et contacts sans passer par le webmail Hosterra Email. Il est possible d’effectuer cette configuration immédiatement si vous avez souscrit un forfait BasicBox. En revanche...
User interface overview
The main interface and its dashboard give you access to all the tools you need to manage your services and the features associated with your account. 1 - Notifications By clicking on this icon, you will have access to all important notifications regarding ...
Managing delegated accesses
There are plenty of use cases where you can decide to delegate all or part of the management of your account: You are the user who pays the bills but don't want to technically manage the services: delegate the setup to a technician. You are lost with the m...
Aperçu de l’interface utilisateur
L’interface principale et son tableau de bord vous donnent accès à tous les outils dont vous avez besoin pour gérer vos services et les fonctionnalités associées à votre compte. 1 - Notifications En cliquant sur cette icône, vous aurez accès à toutes les n...
Gestion des accès délégués
Il y a plein de cas d’usage ou vous pouvez décider de déléguer tout ou partie de la gestion de votre compte : Vous êtes l’utilisateur qui paye les factures mais n’avez aucune envie de gérer techniquement les services : déléguez le paramétrage à un technicie...
Managing SSH keys
Plesk allows you to manage SSH keys. These keys are needed when you want to access your server via SSH command-line, use a software (like FileZilla or Forklift) to upload files via SFTP, or set the backup system bundled with your account. When you are logged ...
Backing up your Web Hosting server
With the tools bundled with Plesk, you can choose to backup your entire server account without any external software or plugin. When you are logged in Plesk, you can access the backups manager by opening the Plesk right-hand menu, then click on Backup & Resto...
User interface overview
From the Hosterra dashboard, you can access the details of your Web Hosting service(s). These details are presented as follows: Left side menu This menu gives you access to secondary details page to: change your server password; access environmental mo...
Plesk
All Hosterra's web hosting servers are equipped with Plesk software, which allows you to make all the operational settings for these services.The version of Plesk installed on your server is a special version, customised to take into account the characteristic...
Changing your server password
The easiest way to change your server password is to do it from your Hosterra account: click on the service you want to manage and then in the window that opened, click in the left side menu on Change Password and follow the procedure. It is imperative that y...
Getting Started
We appreciate that you trust Hosterra to host your Internet services. This page is a guide to help you quickly get started with your new server. We know that the Hosterra interface is probably a bit different from the ones you are used to... So you will find ...
Using PHP, composer and WP-CLI
Your server is fully equipped to perform current PHP opérations from the command line: PHP PHP is ready to use, it can be invoked via the php command. The version installed on 01/10/2023 is 8.1. > php -v PHP 8.1.25 (cli) (built: Oct 27 2023 11:17:49) (...
Using Node, NPM and NPX
Your server is fully equipped to perform current NodeJS opérations from the command line: Node Node is ready to use, it can be invoked via the node command. The version installed on 01/10/2023 is 18. > node -v v18.18.2 If you want to use another versi...
Rendering html to pdf or image
Your server is equipped to perform html to pdf or image rendering from the command line: WkHtmlToPdf WkHtmlToPdf is ready to use, it can be invoked via the wkhtmltopdf command. The version installed on 01/10/2023 is 0.12.6. > wkhtmltopdf -V wkhtmltopdf...
Web UI
The easiest way to access your server is from your Hosterra account. To do this, click on the service you want to manage and then in the service details page, click on the Plesk Login button to access the Plesk interface of your server. You can also connect d...
SSH access
You can connect to your server via SSH in two different ways: Web SSH access You can access SSH directly through the Plesk web interface. To do so, connect to your server from your Hosterra account. Then go to the dashboard of the concerned domain and click ...
SFTP access
For security reasons, the Web Hosting servers are only reachable via SFTP with keys (and not with a password). To access to your server you have to start by adding the key(s) you want to use. Once a key added to your server, you can access it with any softwar...
FTP access
For minimal security reasons, the Web Hosting servers are only reachable via FTPs (also called FTP TLS). So, you must set your favorite software (Filezilla, Forklift, etc.) with the following parameters: Protocol: FTP TLS Server: the full name of your ser...
Configuring the DNS
Before you can use you server as a mail server, you have to specify how users and other applications will access it. It is done via DNS records. Whether you use Hosterra's name servers or those of another provider, the settings are strictly the same. If your ...
Securing the mails delivery
To secure your mail server and the delivery of your e-mails, we recommend that you use the following three protocols: SPF The Sender Policy Framework (SPF) allows to declare your mail server as authorized to originate mail for your domain(s). To configure i...
Guide de démarrage
Nous vous remercions de faire confiance à Hosterra pour héberger vos services Internet. Cette page est un guide vous permettant de prendre rapidement en main votre nouveau serveur. Nous savons que l’interface Hosterra est sans doute légèrement différente de c...